Privacy Policy

Who we are

La Elegant Homes (ABN 89 625 073 547) operates this website. We can be contacted at info@laeleganthomes.com.au or on 1300 534 284.

What we collect

When you submit an enquiry through this website we collect the information you provide: your name, email address, phone number, the type of project you are planning and any details you include in your message. We do not collect payment details through this website.

Why we collect it

We use this information solely to respond to your enquiry, to prepare a quote if you have requested one, and to communicate with you about your project. We do not sell personal information.

Third parties

Enquiry submissions are processed by a third-party form service in order to deliver them to our inbox. This website also embeds a Google Maps frame showing our office location; Google may set cookies when that map loads. We do not run advertising or analytics tracking beyond what is described here.

How we store it

Enquiry details are retained in our business email and customer records for as long as needed to respond to you and to meet our record-keeping obligations as a licensed builder.

Access and correction

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us at info@laeleganthomes.com.au and we will respond within a reasonable period.

Complaints

If you believe we have mishandled your personal information, contact us first so we can try to resolve it. You may also complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

We may update this policy from time to time. The current version is always the one published on this page.